HM Alpha Hotels & Resorts

Overview

The Room Attendant will ensure that assigned rooms are fully stocked, cleaned, and serviced to a high standard while maintaining the cleanliness and appearance of all public spaces within the hotel. The role involves addressing guest queries and resolving complaints within the scope of responsibilities.

Responsibilities

• Ensure assigned rooms are fully stocked, cleaned, and serviced to a high standard.
• Maintain cleanliness and appearance of all public spaces within the hotel.
• Promptly address guests queries.
• Resolve guest complaints within scope of responsibilities.
• Make beds in guest rooms.
• Replenish supplies such as drinking glasses, water, coffee, writing supplies, and bathroom supplies.