MSC Industrial Supply Co.

Overview

MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. The Vendor Managed Inventory Specialist I is responsible for managing inventory at customer sites to ensure satisfaction and retention.

Responsibilities

• Maintain appropriate stock levels to meet customer demand.
• Receive, unpack, and put away products at all solution points of use.
• Perform basic repairs and maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain strong relationships with customer contacts to ensure solution retention.
• Communicate professionally and promptly with key customer personnel.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards in all solution areas.
• Adhere to all safety and compliance protocols.
• Stay current on MSC's inventory management solutions through ongoing training.
• Maintain high customer satisfaction ratings.
• Accurately track time using MSC-approved time management tools.
• Safely operate and maintain company-assigned vehicle per Fleet Policy.
• Follow all MSC policies and procedures.
• Contribute to the MSC Culture in the department and throughout the company.
• Participate in special projects and perform additional duties as required.

Requirements

• High School Diploma or equivalent required.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 and general computer literacy.
• Ability to work independently with minimal supervision.
• Strong critical thinking and problem-solving skills.
• Excellent time management and organizational abilities.
• Experience in inventory management or customer service preferred.
• Relevant military experience is a plus.
• Familiarity with mobile business applications preferred.
• Technical and mechanical aptitude is a plus.
• A valid driver's license may be required.
• Position requires 80%+ travel.
• Ability to lift up to 50 lbs and perform physical tasks.
• Willingness to comply with customer safety and PPE protocols.

Benefits

• 401k
• Health Insurance
• PTO

Additional Information

• Position may require access to International Traffic in Arms Regulations Information and/or Controlled Unclassified Information.
• Applicants must be currently authorized to work in the United States.
• This job posting will remain open for a minimum of 3 business days.