Brooks Brothers

Overview

The Fitter/Tailor at Brooks Brothers contributes to customer relationships by delivering quality garments and providing expert alterations and fabric expertise in a timely manner. This role is part of the Alterations department and reports to the Store Manager.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs using approved methods.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide the highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, and procedures.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with the store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to the code of conduct and service expectations.
• Model values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Requirements

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics, and programs.

Benefits

• Health Insurance
• Dental
• Vision
• PTO
• 401k

Additional Information

• Ability to lift 5-10 pounds consistently.
• Long periods of sitting.
• Ability to perform repetitive motions with hands, arms, legs, and feet.
• Lifting, balancing, stooping, and handling of materials.
• Constant use of hands and arms in handling, installing, positioning, manipulating, and moving materials.
• Ability to see details at close range, distant range, color and peripheral vision, and ability to adjust focus.