Overview
The Field Service Technician role at ISCO involves travel, hands-on work, and customer interaction, focusing on providing HDPE piping solutions. ISCO is a family-owned piping company that emphasizes team member growth and values independent work and problem-solving.
Responsibilities
- Provide HDPE piping solutions to customers via plastic pipe welding and fusion services.
- Troubleshoot simple machine issues with the help of an extensive support team.
- Apply principles of plastic welding to complex requirements.
- Communicate with customers on job sites and act as a liaison with sales personnel.
- Adhere to safety requirements while on site, training, traveling, and fabricating.
- Continually increase skills and experience through training and on-the-job instruction.
- Provide in-person training and certification to customers.
- Assist with fabrication and/or shipping needs at the local plant when field work is not available.
- Perform other related duties as assigned.
Requirements
- This is a safety-sensitive position subject to drug and alcohol testing.
- ISCO/McElroy fusion training and testing, manufacturers’ electro-fusion certification, First Aid, and MSHA safety training certifications are offered.
- Facilitate knowledge and use of hand tools.
- Ability to solve practical problems and interpret technical instructions.
- Proficient with technology, including email and iPhone apps.
- High School Diploma/GED and valid driver’s license required.
Benefits
- Health Insurance
- Dental
- Vision
- 401k
Additional Information
- Regular travel by car and flight with consistent overnight stays required.