Overview
We are hiring a Field Service Engineer in Chicago, IL to support advanced CNC fabricating machines across North America. This role involves extensive travel and requires a hands-on technical professional who excels in customer-facing environments.
Responsibilities
- Travel across the U.S., Canada, and Mexico to install, troubleshoot, service, and repair CNC machine tools.
- Deliver high-quality technical service to ensure optimal machine performance.
- Document machine conditions and provide continuous improvement recommendations.
- Train customers on operation and maintenance for maximum productivity.
- Act as a trusted service ambassador, partnering with customers to support their success.
Requirements
- A flexible, curious, and customer-focused professional.
- Strong hands-on experience with electronics & digital circuits.
- Experience with mechanical systems & hydraulics.
- Proficient in wiring & troubleshooting.
- Tech-savvy with experience in software and file management.
- A proactive problem solver who enjoys working independently in the field.
Benefits
- Health Insurance
- Dental
- Vision
- 401k
Additional Information
- 100% travel role – Monday through Friday, home on Fridays.