CLOOS North America

Overview

CLOOS North America is seeking a motivated and experienced Robotic Welder Service Technician to join their Customer Support Team. The ideal candidate should have knowledge of servo controlled robotic systems and be able to interact professionally with customers.

Responsibilities

• Repair customer equipment in-house or at customer facilities throughout North America.
• Install robotic welding equipment at customer facilities throughout North America.
• Provide customer support for new and used equipment at customer facilities.
• Offer basic robot programming support during and after system installations.
• Address customer concerns about their equipment and report resolutions to appropriate parties.
• Conduct customer training on operating and maintaining their equipment.
• Perform preventative maintenance on robotic welding equipment in-house or at customer facilities.
• Calibrate robotic welding equipment in-house or at customer facilities.
• Assemble and test new and used equipment in-house.
• Provide in-house customer service and support via telephone, SMS, and email.
• Assemble robotic systems.
• Be open to 70% travel.

Requirements

• Working knowledge of servo controlled robotic systems.
• Ability to identify defective servo motors, servos, and power supplies.
• Experience resolving issues with dual channel E-stop circuits.