Ralph Lauren

Overview

Ralph Lauren Corporation is a global leader in the design, marketing, and distribution of premium lifestyle products. The Fitter role involves altering and tailoring Ralph Lauren garments to the highest standards, ensuring an exceptional client experience.

Responsibilities

• Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations.
• Ensures accuracy in garment markings aligned to Ralph Lauren practice.
• Builds a rapport with the client, identifying their needs to deliver an exceptional experience.
• Partners with Sales Professional in servicing clients to provide exceptional service during fittings.
• Promotes teamwork through contribution towards overall team productivity.
• Consistently executes and delivers personal productivity objectives at standard.
• Handles and maintains all RL garments with care and respect.
• Accurately enters all information into the alterations tracker and workflow systems.
• Communicates product and customer feedback to managers.
• Adheres to all workroom health and safety requirements.

Requirements

• Exceptional attention to detail, precision, and craftsmanship.
• Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience mentoring or training others in a technical capacity is preferred.
• Commitment to upholding Ralph Lauren’s brand standards and delivering exceptional client service.
• Experience in luxury tailoring preferred.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours.