BoF Careers

Overview

Ralph Lauren Corporation is a global leader in premium lifestyle products, and the Ralph Lauren Fitter is responsible for altering and tailoring garments to provide an exceptional client experience.

Responsibilities

• Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations.
• Ensures accuracy in garment markings aligned to Ralph Lauren practice.
• Builds a rapport with the client, identifying their needs to deliver an exceptional experience.
• Partners with Sales Professional in servicing clients to provide exceptional service during fittings.
• Promotes teamwork through contribution towards overall team productivity.
• Consistently executes and delivers personal productivity objectives at standard.
• Handles and maintains all RL garments with care and respect.
• Accurately enters all information into the alterations tracker and workflow systems.
• Communicates product and customer feedback to managers.
• Adheres to all workroom health and safety requirements.

Requirements

• Exceptional attention to detail, precision, and craftsmanship.
• Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience mentoring or training others in a technical capacity is preferred.
• Commitment to upholding Ralph Lauren's brand standards and delivering exceptional client service.
• Experience in luxury tailoring preferred.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours.