#twiceasnice Recruiting

Overview

Our client, a globally recognized manufacturer of precision X-ray fluorescence (XRF) and materials-testing instrumentation, is seeking a Field Service Engineer to support customers across the Southeast US territory. This role involves installation, maintenance, calibration, and repair of advanced analytical instrumentation in customer environments, requiring extensive travel and hands-on technical expertise.

Responsibilities

• Install, configure, and commission XRF and material analysis systems at customer sites
• Perform preventative maintenance, diagnostics, repair, and calibration of instrumentation
• Conduct instrument certifications and performance verifications
• Troubleshoot complex electronic, mechanical, and software issues using schematics and diagnostic tools
• Ensure compliance with radiation safety standards and company protocols
• Train customers in equipment operation, safety procedures, and basic maintenance
• Provide technical support via phone, email, and on-site service visits
• Complete detailed service reports and required regulatory documentation
• Communicate recurring technical issues and improvement opportunities to internal teams
• Support continuous improvement initiatives within the service organization

Requirements

• 2 or 4 year degree OR technical certification required
• 2+ years of field service experience troubleshooting electronic systems required
• Experience working in regulated environments (radiation, FDA, ISO) required
• Strong knowledge of electronic diagnostics (multimeters, oscilloscopes, etc.) required
• Ability to read and interpret electrical schematics and mechanical drawings required
• Must be willing to travel up to 85% locally/domestically
• U.S. Citizenship required due to federal government/military contract requirements

Benefits

• Health Insurance
• Dental
• Vision
• Life
• Disability
• 401k
• PTO

Additional Information

• Location: Atlanta, GA-Charlotte, NC – Remote with extensive Travel
• Typical Hours: Mon - Fri, 7-4pm ET (Flex) 40-45 hrs./wk. 10% OT
• Travel: Up to 85% within your territory; local + occasional overnights
• Territory: Southeastern US
• Start Date: ASAP
• Sponsorship is not available