PGA TOUR Superstore

Overview

At PGA TOUR Superstore, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. The Golf Club Fitter / Retail Sales Associate is responsible for engaging customers in the Hard Goods areas to drive sales and enhance customer experience.

Responsibilities

• Engage with every customer encountered and offer world class service.
• Seek out and engage customers throughout the Hard Goods areas.
• Maintain a working knowledge of all Front-End operations.
• Assist in keeping Hard Goods areas merchandise presence at a premiere stock and visual level.
• Ensure all Hard Goods areas, equipment, and supplies are maintained and operational.
• Maintain the Hard Goods area in a clean, professional presentation.
• Demonstrate in-depth product knowledge of various golf clubs.
• Execute proper customer fittings in accordance with PGA TOUR Superstore trained fitting techniques.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Assist customers with club fitting for optimal performance.
• Stay up to date on upcoming merchandising promotions and marketing events.
• Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities.

Requirements

• Strong listening and interpersonal skills.
• Good verbal and written communication skills.
• Basic computer skills with a working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.
• High School Diploma or equivalent.
• Retail sales, customer service or similar experience preferred.
• Ability to stand for extended periods, climb a ladder, move throughout the store, and lift a 30 lb. box overhead.
• Flexible availability, including nights, weekends, and holidays.
• Demonstrate strong self-accountability and a proactive drive for results.