Stiles Machinery

Overview

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years with world-class machinery and a responsive support team. The Field Service Representative will apply technical, electrical, and mechanical skills to assist customers with machinery and equipment.

Responsibilities

• Perform installation, start-up services, and operation instruction on all equipment represented by the company.
• Provide prompt follow-up reports on work performed, problems encountered, and customer concerns.
• Recommend improvements pertaining to the operation and reliability of our products, when appropriate.
• Form positive relationships with customers and their employees and serve as adjunct support in resolving equipment problems through recommendations and troubleshooting.
• Assist in training customers and other Field Service Representatives in the use, operation, adjustments, and proper maintenance procedures for our equipment.
• Maintain demo equipment and ensure proper operation; assist in customer presentation and demonstration, as needed.
• Learn the latest installation/maintenance procedures and techniques while assisting vendor technicians and other installers.

Requirements

• Valid driver's license.
• Flexible schedule with ability to travel regularly.
• Two years of electronic technical school or equivalent experience, or willingness to learn.
• Associates Degree preferred.
• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience.

Benefits

• Health Insurance
• Dental
• Vision
• PTO

Additional Information

• An average of four days of regional travel, with overtime and mileage reimbursement.