Job Description

Overview

We are looking for a Staff Field Technician to join our EST team in Hatfield, PA. This role involves assisting in the maintenance and installation of site/field equipment, providing technical support, and performing routine maintenance.

Responsibilities

  • Assist in the maintenance of site/field equipment and/or installation.
  • Rearrange and remove equipment and associated wiring at customer sites or company locations.
  • Provide product field support, including system hardware and software, medical or laboratory devices, and systems networking.
  • Assist in testing, moving, repairing, and adjusting equipment problems associated with trouble reports.
  • Perform client-site servicing, repair, and/or installation of company products.
  • Provide technical support to customers on operational or maintenance aspects of system equipment.
  • Diagnose mechanical, hardware, software, and systems failures using established procedures.
  • Determine the most cost-effective repair/resolution to minimize customer downtime.
  • Prepare reports for analysis of product failure trends and serviceability issues.

Requirements

  • Previous experience in production.
  • Degree/diploma in Engineering or a similar field is preferred.
  • Willingness to travel.

Benefits

  • PTO
  • 401k

Additional Information

  • Location: Hatfield, PA (onsite)
  • This position may require exposure to export-controlled information and subject to additional security screening.

Benefits

PTO
401k