Overview
We are looking for a Staff Field Technician to join our EST team in Hatfield, PA. This role involves assisting in the maintenance and installation of site/field equipment, providing technical support, and performing routine maintenance.
Responsibilities
- Assist in the maintenance of site/field equipment and/or installation.
- Rearrange and remove equipment and associated wiring at customer sites or company locations.
- Provide product field support, including system hardware and software, medical or laboratory devices, and systems networking.
- Assist in testing, moving, repairing, and adjusting equipment problems associated with trouble reports.
- Perform client-site servicing, repair, and/or installation of company products.
- Provide technical support to customers on operational or maintenance aspects of system equipment.
- Diagnose mechanical, hardware, software, and systems failures using established procedures.
- Determine the most cost-effective repair/resolution to minimize customer downtime.
- Prepare reports for analysis of product failure trends and serviceability issues.
Requirements
- Previous experience in production.
- Degree/diploma in Engineering or a similar field is preferred.
- Willingness to travel.
Benefits
Additional Information
- Location: Hatfield, PA (onsite)
- This position may require exposure to export-controlled information and subject to additional security screening.