Big Tex Trailers

Overview

The Service Technician 2 at Big Tex Trailer World is responsible for the organization and safety of service areas, performing advanced service repairs and fabrication work, and engaging with customers to sell and explain repairs and installations.

Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles, and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts.
• Lay out drills, screws, rivets, and welds to repair, replace, and/or install parts/accessories.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer with customers in person and by phone, write and read work orders.
• List parts needed, estimate costs, and plan work procedures using technical manuals and diagrams.
• Sell parts and service.
• Help customers hook up a trailer and perform visual safety inspections.
• Perform warranty service and complete required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store.
• Assemble trailers.
• Park and move trailers.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent (GED).
• Proven ability to weld (MIG and oxy-acetylene).
• Valid Driver’s License.
• Associates Degree or Trade School Diploma preferred.
• 2-3 years applicable work experience preferred.
• Must be available to work Monday – Saturday and overtime as needed.

Benefits

• $3,500 Sign-on/Retention Bonus Available!