Wabtec Corporation

Overview

The Field Service Technician will be responsible for installing, maintaining, and troubleshooting railroad diagnostic and monitoring systems across North America. Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors.

Responsibilities

• Spot mechanical defects with attention to detail while in the field.
• Use Electronics Test Equipment such as Multimeter, RJ45 Cable Tester, and Oscilloscope.
• Utilize computer skills in Word, Excel, and PowerPoint.
• Create instructions documentation.
• Provide strong customer service skills while on the phone and onsite.
• Use common mechanical tools like wrenches, drills, and heavy-duty tools.
• Lift up to 50 lbs. in the field.
• Communicate effectively both verbally and in writing.
• Install, configure, and maintain equipment onsite.
• Monitor sites and report mechanical failures of system components.
• Diagnose and resolve technical issues for all Machine Vision equipment in the field.
• Keep records of service calls, installations, and maintenance service repairs.
• Diagnose and solve problems efficiently while providing on-site or remote support.
• Troubleshoot and repair mechanical and electrical components.
• Train customers on the proper use and maintenance of equipment.
• Perform Annual Maintenance Calibration for KinetiX Machine Vision Systems.
• Follow railroad industry regulations and safety protocols while working onsite.
• Perform routine inspections and preventive maintenance.
• Travel for a minimum of 65% of the time, both internationally and domestically.

Requirements

• High School Diploma in Electrical and Mechanical with 2-3 years of relevant field experience, or an Associate/Bachelor's degree in Electrical and Mechanical with 3-7 years of relevant field experience.

Benefits

• Health Insurance
• 401k