Job Description

Overview

We are working with an industrial equipment company in the Duluth area that has an immediate need for a Field Service Technician. This position will be responsible for installing, starting up, commissioning, troubleshooting, and servicing industrial machinery at customer locations.

Responsibilities

  • Install, start up, commission, and test industrial machinery at customer sites.
  • Troubleshoot and repair mechanical, electrical, pneumatic, hydraulic, PLC, and computer-controlled equipment.
  • Provide technical assistance to customers onsite, by phone, and through remote support.
  • Support customers during and after the equipment warranty period.
  • Train customer employees on the proper operation and basic troubleshooting of the equipment.
  • Perform equipment demonstrations and assist with sample or prototype parts.
  • Complete service reports and communicate repair findings clearly to customers and internal staff.
  • Follow all company and customer safety procedures.

Requirements

  • Three or more years of industrial machinery troubleshooting or field service experience.
  • Strong mechanical and electrical troubleshooting skills.
  • Experience working with pneumatic systems, PLCs, sensors, motors, and machine controls.
  • Two-year technical degree or four years of relevant military mechanical or electrical experience.
  • Ability to work independently while traveling to customer locations.
  • Strong communication, customer service, and problem-solving skills.
  • Good computer skills.
  • Willing and able to travel approximately 75%, including frequent overnight travel.
  • Valid driver’s license and acceptable driving record.
  • Ability to pass a pre-employment drug screen.
  • Fluent English is required. Conversational Spanish is a plus.

Benefits

  • Per Diem
  • Tool Allowance
  • Company Laptop
  • Company Cell Phone
  • Company IPAD
  • Health Insurance
  • 401k

Additional Information

  • Frequent weekday travel, with most weekends at home.
  • When not traveling, the technician will work from the Norcross office.

Benefits

Per Diem
Tool Allowance
Company Laptop
Company Cell Phone
Company IPAD
Health Insurance
401k