Job Description

Overview

Join the largest AOG (Aircraft on Ground) team in the aviation industry, offering industry-competitive pay plus benefits. This position is required to be based out of the Bedford, MA area.

Responsibilities

  • Provide 24/7 Mobile Team/AOG support during assigned scheduled shift.
  • Act as the central point of contact for the customer during the AOG maintenance event.
  • Coordinate and organize the necessary tooling for maintenance events.
  • Coordinate with the support center on project status.
  • Arrange travel as required with the support center.
  • Maintain the mobile vehicle's interior and exterior appearance.
  • Ensure the team follows all company policies regarding professionalism and attire.
  • Maintain an accurate account of work for quick and accurate processing of work orders.
  • Ensure all work complies with the Repair Station Manual.
  • Coordinate with the Quality Department to ensure regulatory compliance.
  • Provide immediate response to any AOG call at all times while on shift.
  • Manage all expenses and expense reports, working with the local Business Administrator.
  • Maintain and grow customer relationships, reaching out to customers while offsite.

Requirements

  • FAA Airframe and Powerplant certification required (3+ years).
  • High school graduate or equivalent.
  • Must possess a valid driver's license.
  • Airframe structural/composite repair experience preferred.
  • Ability to work in a fast-paced, team environment and coordinate with multiple departments.
  • Planning and organizational skills are necessary.
  • Proficiency in Microsoft Office and computer/technology skills.

Additional Information

  • The employee is frequently exposed to fumes, airborne particles, moving mechanical parts, and vibration.
  • The employee is occasionally exposed to extreme weather conditions.
  • The noise level in the work environment can be loud.