Overview
Join the largest AOG (Aircraft on Ground) team in the aviation industry, offering industry-competitive pay plus benefits. This position is required to be based out of the Bedford, MA area.
Responsibilities
- Provide 24/7 Mobile Team/AOG support during assigned scheduled shift.
- Act as the central point of contact for the customer during the AOG maintenance event.
- Coordinate and organize the necessary tooling for maintenance events.
- Coordinate with the support center on project status.
- Arrange travel as required with the support center.
- Maintain the mobile vehicle's interior and exterior appearance.
- Ensure the team follows all company policies regarding professionalism and attire.
- Maintain an accurate account of work for quick and accurate processing of work orders.
- Ensure all work complies with the Repair Station Manual.
- Coordinate with the Quality Department to ensure regulatory compliance.
- Provide immediate response to any AOG call at all times while on shift.
- Manage all expenses and expense reports, working with the local Business Administrator.
- Maintain and grow customer relationships, reaching out to customers while offsite.
Requirements
- FAA Airframe and Powerplant certification required (3+ years).
- High school graduate or equivalent.
- Must possess a valid driver's license.
- Airframe structural/composite repair experience preferred.
- Ability to work in a fast-paced, team environment and coordinate with multiple departments.
- Planning and organizational skills are necessary.
- Proficiency in Microsoft Office and computer/technology skills.
Additional Information
- The employee is frequently exposed to fumes, airborne particles, moving mechanical parts, and vibration.
- The employee is occasionally exposed to extreme weather conditions.
- The noise level in the work environment can be loud.