#twiceasnice Recruiting

Overview

Our client in the precision technology and optical component industry is looking for a Technical Service Engineer to add to their team in Buford, GA. In this role, you will troubleshoot, repair, and maintain precision equipment used by customers across North America and Brazil.

Responsibilities

• Diagnose mechanical, electrical, and process-related equipment issues
• Disassemble equipment and replace defective or worn components
• Repair motors, wiring, sensors, power supplies, controls, and pneumatics
• Align and calibrate precision equipment after repairs
• Test equipment and verify proper performance following service
• Troubleshoot equipment issues at customer locations
• Perform preventive maintenance and replace wear components
• Document repairs, maintenance, and customer service activity
• Coordinate customer visits and follow up on service needs
• Escalate complex technical issues to overseas engineering teams as needed
• Identify replacement or upgrade needs and relay opportunities to Sales

Requirements

• 2+ years of equipment service, maintenance, or technical support experience required
• Hands-on electromechanical troubleshooting experience required
• Equipment disassembly, repair, alignment, and calibration experience required
• Ability to communicate directly with customers regarding equipment issues required
• Willingness to travel 25% to US, Mexico, Canada and Brazil + training in Japan required
• Valid passport upon hire required

Benefits

• Health Insurance
• PTO

Additional Information

• Location: Buford, GA
• Salary: $80,000 - $100,000+ (DOE) + Discretionary Profit Sharing Bonus + Benefits
• Job Type: Full-Time | On-site
• Typical Hours: Monday-Friday, 40 hours/week
• Travel: approximately 25% across US, Mexico, Canada and Brazil; 1-2 weeks training in Japan
• Start Date: ASAP
• Sponsorship is not available