Atlas Copco Group

Overview

As a Field Service Engineer / Technician, you will support the sustainable profitable growth of the company through exceptional customer service, focusing on safety, operational efficiency, quality, team development, collaboration, and customer satisfaction while developing skills in various pump technologies.

Responsibilities

• Repair, replace, and rebuild API 610 pumps by disassembling and inspecting parts for defects.
• Install pumps onto base plates and assemble motors, manifolds, and tubing as required.
• Prepare and paint new and rebuilt equipment per company procedures.
• Prepare repair and field service reports by documenting and analyzing pump and customer information.
• Verify quality and pump performance by conducting shop run tests and maintaining accurate records.
• Maintain parts and supplies inventories by checking stock and recording usage.
• Maintain technical knowledge by attending educational workshops and on-the-job training.
• Maintain a safe and clean working environment by complying with procedures and regulations.
• Share technical knowledge and assist with troubleshooting, repairs, and start-ups at customer sites.
• Anticipate and understand customer needs.
• Represent the core values and cultural behaviors of Atlas Copco.

Requirements

• 2+ years of industrial pump service and repair experience or equivalent education and experience.
• Strong mechanical troubleshooting and diagnostic skills.
• Ability to read and interpret technical drawings, manuals, and specifications.
• High School Diploma or GED.
• Forklift certification.
• Crane certification.
• Valid Driver’s License.
• Current U.S. Passport.
• Technical Training Certifications related to Pump technology.
• Experience with Microsoft Suite (Excel, Word, PowerPoint) and email communications.
• Strong problem-solving, troubleshooting, and technical skills.
• Excellent communication, interpersonal, and organizational skills.
• Ability to write routine reports and correspondence.
• Working knowledge of ISO 9001, ISO 14001, and ISO 45001 standards.
• Experience performing equipment calibration, preventive maintenance, and corrective repairs.
• Ability to identify root causes of equipment failures and recommend repair solutions.
• Experience operating machine shop equipment.

Additional Information

• Travel to Germany for job-related training for a minimum of six weeks.
• Ability to travel for field service assignments when necessary, including weekends and holidays (40%).
• Willingness to work overtime and travel as needed.