GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

Overview

Pro-beam is an international technology company specializing in electron beam welding and advanced manufacturing equipment. They are seeking an experienced Senior Field Service Engineer to support industrial machinery at customer sites throughout North America.

Responsibilities

• Install, commission, troubleshoot, repair, and maintain complex industrial machinery at customer locations.
• Independently diagnose electrical, mechanical, and control-related machine failures and identify effective corrective actions.
• Troubleshoot components such as motors, drives, sensors, electrical circuits, safety systems, machine controls, and industrial communication networks.
• Perform hands-on mechanical repairs, component replacements, adjustments, and equipment testing.
• Support new machine installations, start-up procedures, functional testing, and customer acceptance.
• Conduct preventive maintenance, equipment upgrades, and technical service interventions.
• Read and interpret electrical schematics, mechanical drawings, and technical documentation.
• Collaborate with engineering and service specialists in Germany on complex technical issues.
• Provide technical support and training to customers and other service personnel.
• Document service findings, repairs, and technical recommendations.
• Support service and equipment activities at the Lombard facility as needed.
• Participate in technical training in Germany to develop expertise in electron beam, vacuum, and high-voltage technology.

Requirements

• Several years of hands-on field service experience with complex industrial machinery or capital equipment.
• Strong electrical and mechanical troubleshooting and repair skills.
• Experience installing, commissioning, servicing, or repairing industrial equipment.
• Ability to independently diagnose machine failures and perform hands-on corrective work.
• Ability to read and interpret electrical schematics and technical documentation.
• Familiarity with PLC-controlled machinery, industrial drives, motors, sensors, and machine safety systems.
• Strong customer-facing communication skills and a methodical troubleshooting approach.
• Ability to work independently at customer locations and collaborate with engineering teams when necessary.
• Willingness to travel approximately 50–80% across North America and internationally for training.
• Valid driver's license.

Benefits

• 401k
• Health Insurance
• Dental
• Vision
• PTO

Additional Information

• Candidates based in the Greater Chicago area are strongly preferred.
• The position involves approximately 50–80% travel, primarily throughout North America, with occasional international travel for training and technical collaboration.