Overview
The Service Technician II repairs, services, and builds hydraulic, fluid power, electrical, and mechanical systems under general supervision. This role may also provide guidance to less experienced technicians.
Responsibilities
- Performs maintenance on assigned customer products that come through the service shop.
- Disassembles, cleans, and inspects system components for repair.
- Diagnoses system components and recommends a solution to the customer.
- Prepares job form listing parts and works necessary to perform the repair.
- Designs, fabricates, machines, and welds parts and components.
- Repairs hydraulic, fluid power, electrical, and mechanical systems.
- Assembles new and repaired equipment.
- Tests repaired equipment for performance and prepares for shipment or long-term storage.
- Assists customers by answering specific technical questions to help the customer understand the work to be done.
- Responds to customer inquiries regarding products, provides quotes, and handles order entry.
- Builds customer relationships to drive repeat business by relating to the customer and driving process improvements.
- Assists less experienced Service Technicians with addressing customer needs.
- Performs other duties as assigned.
Requirements
- Typically requires a high school diploma or GED.
- Three (3) to five (5) years of shop experience or an equivalent combination.
- Ability to read hydraulic schematics.
- Strong communication skills required.
- Basic mechanical knowledge.
- Ability to operate shop equipment safely.
- Ability to work independently or in a team environment with minimal supervision.
Benefits
- Health Insurance
- 401k
- PTO
Additional Information
- Ability to work overtime and weekends.
- Working conditions may be indoor and/or outdoor. Noise level may be loud at times.