Putzmeister

Overview

Putzmeister is a leader in concrete pump manufacturing and support, known for innovation and reliability. The Field Service Technician will act as a representative in Houston, building relationships and providing premier product support.

Responsibilities

• Manage time and territory to resolve customers’ equipment problems in the field.
• Travel to customer locations for troubleshooting on electrical, hydraulic, mechanical, and interrelated problems.
• Communicate information concerning repairs, production issues, and customer-related issues.
• Provide in-service or commissioning of new equipment at customer locations.
• Provide professional training on machine operation and repair techniques to customers and agents.
• Provide technical support to agents/customers via multiple channels and manage warranty issues.
• Coordinate boom inspections and welding repairs for customers.
• Market and support authorized service centers for repair work and parts purchases.
• Aid in evaluation and selection of potential service centers.
• Prepare and file timely field service reports.

Requirements

• 5-10 years of technical experience.
• Associates or BS degree in Engineering, Heavy Equipment Technology, Industrial Technology, or equivalent experience.
• In-depth knowledge of mobile hydraulic, electrical, and mechanical systems.
• Multi-lingual individual a plus (Spanish and/or German).
• Concrete industry experience a plus.
• Mandatory safety training.
• On-the-job training.

Benefits

• Health Insurance
• Dental
• Vision
• 401k
• PTO

Additional Information

• Travel 75% or more.
• Regular exposure to dust, chemicals, and outdoor weather conditions.
• Ability to regularly lift and/or move up to 15 pounds and occasionally up to 70 pounds.