E3 Company

Overview

The Field Engineer provides direct support to operational personnel, customers, and vendors regarding E3 equipment, focusing on support and development directives for E3 growth and sustainability. This role involves operational support, training, event investigation, data analysis, and assisting in new product development.

Responsibilities

• Oversee collection of remote data from E3 equipment.
• Manage and maintain database.
• Develop logic and algorithms to analyze data.
• Develop equipment improvements based on data driven decisions.
• Function as a technical resource in support of field service departments.
• Ensure engineering standards are established and followed.
• Act as a representative of the engineering department to customers, vendors, and E3 personnel.
• Carry out engineering directives and ensure compliance.
• Create projects to reduce field call-outs and increase service efficiency.
• Build relationships with customers.
• Collect and analyze data to determine RCA.
• Seek continuous improvement within the company.
• Carry out field trials of new products.
• Oversee new products start up within various operating districts.
• Perform new product training for E3 personnel and customers.
• Provide data and insight into new product improvement.
• Assess E3 personnel’s compliance to engineering standards.
• Perform internal audits to gauge areas of improvement.

Additional Information

• Travel 10-35% monthly depending on company requirements.
• On call for E3 corporate business needs.
• Able to sit for extended periods when completing tasks.
• May be required to operate a company vehicle (DOT physical).
• Able to lift heavy parts and assist in assembly of new or repair of existing equipment.