Big Tex Trailers

Overview

The Service Technician 2 at Big Tex Trailer World is responsible for maintaining the organization and safety of service areas, performing advanced service repairs and fabrication work, and engaging with customers regarding repairs and installations. This position offers competitive pay and a sign-on/retention bonus.

Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts.
• Lay out drills, screws, rivets, and welds to repair, replace and/or install parts/accessories.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders.
• List parts needed, estimate costs, and plan work procedures.
• Sell parts and service.
• Help customers hook up a trailer.
• Perform visual safety inspection (lights, safety chain, decking, etc.).
• Perform warranty service and complete required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store.
• Assemble trailers.
• Park and move trailers.
• Other duties, as assigned.

Requirements

• High School Diploma or equivalent (GED).
• Proven ability to weld (MIG and oxy-acetylene).
• Valid Driver’s License.
• Associates Degree, Trade School Diploma preferred.
• 2-3 years applicable work experience preferred.
• Must be available to work Monday – Saturday and overtime as needed.