DMG MORI USA

Overview

The Service Engineer Apprentice position at DMG MORI USA involves training and development to learn how to repair, install, and move DMG MORI machines. The role requires participation in various training programs and shadowing experienced Service Engineers while traveling to customer sites.

Responsibilities

• Complete all classroom, factory training, and online classes, achieving scores of 80% or higher.
• Shadow Service Engineers on service calls, requiring travel to customer sites.
• Learn through observation while assisting Service Engineers on calls.
• Progress in the apprentice program, which is competency-based and typically lasts 2 to 3 years before certification.
• Perform other duties as assigned.

Requirements

• High School diploma or GED.
• Recent mechatronics program graduate or related field experience preferred.
• Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
• Experience in CNC manufacturing, maintenance, or a related field preferred.
• Analytical/problem solving abilities to troubleshoot and repair machines without assistance.
• High interpersonal and social skills to complete assignments in stressful situations.
• Ability to communicate professionally and create positive relationships with customers.
• Verbal skills to effectively communicate with varying levels of internal technical staff and customers.
• Time management skills to plan work and travel schedules.
• Adaptability to abrupt changes in work schedule and travel arrangements.
• Proven written skills to complete required technical documents and reports timely.
• Ability to travel domestically and/or internationally to customer locations and/or trade shows.
• Ability to follow complex written and verbal instructions correctly.
• Perform other duties as assigned.

Additional Information

• Work hours are Monday through Friday, 8:00am to 5:00pm.
• Travel requirement is 75%.
• Exposure to manufacturing/machining environments with potential hazards.