Waffle House, Inc.

Overview

As the Refurbishment Lead Technician at Waffle House, you will lead the daily refurbishment and repair operations for restaurant equipment, overseeing workflow priorities and maintaining operational standards. This role is based out of the Corporate Office in Norcross, GA, and is part of a dedicated Support Team committed to enhancing customer experiences.

Responsibilities

• Lead daily refurbishment operations and coordinate production workflow priorities.
• Clean, repair, refurbish, and test commercial restaurant equipment including grills, refrigerators, coffee machines, dish machines, burners, and other kitchen equipment.
• Train, guide, and support Refurbishment Specialist team members.
• Assist with prototype builds, research and development projects, and perform light welding fabrication as needed.
• Salvage and organize reusable parts and components from retired or damaged equipment.
• Maintain a safe, organized, and efficient refurbishment workspace while providing production reporting updates to leadership.

Requirements

• Hands-on leadership experience in maintenance, repair, or technical operations.
• Strong mechanical and electrical troubleshooting abilities.
• Experience working with hand tools, power tools, and commercial equipment repairs.
• Ability to read technical manuals, schematics, and repair documentation.
• Strong problem-solving skills with the ability to manage multiple priorities.
• Values accountability, teamwork, safety, and continuous improvement.
• Maintenance Technician experience, including refrigeration.
• Welding and fabrication experience preferred.
• EPA 608 HVAC Certification or ability to obtain certification.
• Forklift operation experience preferred.
• Ability to perform moderate to heavy lifting.
• Hands-on leadership and team training experience.

Benefits

• Health Insurance
• Dental
• Vision
• PTO

Additional Information

• Position based out of Corporate Office in Norcross, GA.
• Part of a Support Team with over 300 Associates.