Merck

Overview

For over 130 years, the company has pioneered groundbreaking science and is driven by continuous innovation to develop breakthrough medicines, vaccines, and technology. The Senior Technician, Operations provides advanced technical leadership to sustain safe, reliable, and efficient manufacturing operations.

Responsibilities

• Champions company business practices, ethics policies, and Environmental, Health, and Safety standards.
• Provides advanced technical support for equipment setup, adjustment, changeover, troubleshooting, repair, and operational problem-solving.
• Diagnoses recurring and complex equipment failures and implements sustainable corrective and preventive actions.
• Develops equipment-specific preventive maintenance strategies and coordinates execution with Operations, Maintenance, Planning, and Engineering.
• Drives improvements in equipment uptime, changeover performance, preventive maintenance completion, product quality, and schedule attainment.
• Evaluates and implements approved equipment, process, automation, and technology improvements.
• Provides functional technical leadership during assigned activities and coordinates work across internal teams, vendors, and third-party contractors.
• Develops and delivers structured training to strengthen technical, mechanical, electrical, automation, and operational capability.
• Maintains accurate activity reports, maintenance records, work instructions, training materials, and technical specifications.
• Communicates technical findings, operational risks, recommendations, priorities, and status updates to various stakeholders.
• Leads or supports daily team discussions covering safety, production priorities, equipment performance, and technical issues.
• Reinforces standard operating procedures, Good Manufacturing Practices, and quality-system requirements.
• Provides on-site or remote technical support outside regular working hours when required.
• Identifies and advances continuous-improvement opportunities.

Requirements

• High school diploma or equivalent.
• Minimum of five years of progressively responsible technical experience in a manufacturing, distribution, or operations environment.
• Demonstrated hands-on experience troubleshooting, repairing, setting up, and optimizing industrial manufacturing equipment.
• Advanced experience diagnosing and resolving complex faults across industrial automation, mechanical, and electrical systems.
• Ability to interpret electrical schematics and technical drawings.
• Working knowledge of applicable safety procedures, standard operating procedures, and Good Manufacturing Practices.
• Proficiency in Microsoft Office, including Excel.
• Experience using manufacturing, maintenance, or production systems to document work.

Benefits

• Health Insurance
• Dental
• Vision
• 401k
• PTO

Additional Information

• Works in an active manufacturing environment with exposure to operating machinery and production noise.
• Must be able to stand and walk for extended periods and move safely around production equipment.
• May occasionally work evenings, weekends, holidays, or other nonstandard hours based on operational needs.
• May occasionally travel to company locations, vendor facilities, or training sites.