Siemens Healthineers

Overview

Join Siemens Healthineers as a Field Service Engineer in Lancaster, PA, where you will provide customer support and ensure the operation and maintenance of Proton Therapy Systems. This role requires a commitment to safety and professionalism in a diverse and inclusive environment.

Responsibilities

• Maintain professional knowledge and safety consciousness according to VMS guidelines.
• Provide customer support and assist in the operation of the Proton Therapy System.
• Serve as a liaison with the customer on technical and administrative matters.
• Perform operational quality checks and planned maintenance in a timely manner.
• Provide accurate and detailed field service reports.
• Complete assignments, Service Technical Bulletins, and upgrades on time.
• Complete mandatory training and certifications to maintain FDA compliance.
• Become proficient in internal software applications for business and Proton System.
• Support other field service site roles as needed.
• Meet Vendor Credentialing requirements for client site access.

Requirements

• Associate's degree in Engineering Technologies or 2 years of applicable experience.
• Ability to work at heights above 20 feet or in cramped spaces.
• Fluency in English, both written and spoken.
• Customer-focused attitude.
• Ability to troubleshoot using technical drawings and root cause methodologies.
• Intermediate knowledge of mechanical and electrical tooling.

Benefits

• Health Insurance
• Dental
• Vision
• 401k
• PTO

Additional Information

• On-site position in Lancaster, PA.
• Available to work 1st, 2nd, or 3rd shifts, 8 hours a day, 5 days a week.
• Rotating weekends and up to 30% travel may be expected.