ENGEL North America

Overview

ENGEL is a leader in the injection molding industry, offering a dynamic workplace focused on innovation and sustainable growth. They are seeking a Field Service Technician to join their team in Dallas, TX, to provide service and support for injection molding machines.

Responsibilities

• Troubleshoots and repairs injection molding machines and robots.
• Conducts tests and inspections on mechanical, hydraulic, pneumatic, electrical, and electronic components.
• Performs software and hardware installations.
• Conducts safety checks on equipment.
• Educates customers on equipment operation.
• Manages resolution of customer issues and orders replacement parts as necessary.
• Instructs other technicians and customer operators on maintenance and safe operations.
• Communicates with Central Service/Manufacturing/Parts Center for problem resolution.
• Provides regular written reports to the Service Manager.

Requirements

• High School Diploma required; Associate’s or Bachelor’s degree preferred.
• 5+ years in injection molding troubleshooting or processing.
• Knowledge of blueprints and schematics for troubleshooting systems.
• Experience with injection molding machines and basic training for customers.
• Knowledge of the injection molding process and microprocessor programming.
• Familiarity with materials such as PET, Polypropylene, Polyethylene, and Styrene.
• Excellent communication and interpersonal skills.
• Must have a valid Passport and driver's license in good standing.

Benefits

• Health Insurance
• Dental
• Vision
• 401k
• PTO

Additional Information

• Position involves occasional voluntary travel on weekends.
• Remote work at customer sites.