Scm Group

Overview

We are seeking experienced, hands-on technicians with strong mechanical and electrical troubleshooting skills to support advanced industrial woodworking machinery. This role requires up to 100% travel and is ideal for technicians who enjoy working independently in the field, solving complex problems, and working directly with customers.

Responsibilities

• Perform installations and start‑ups of SCM machinery at customer and dealer sites.
• Execute preventive maintenance, repairs, and both warranty and billable service interventions.
• Provide operational training to machine end users.
• Operate in compliance with SCM’s technical and safety standards, ensuring precision and quality.
• Represent the company professionally, maintaining personal appearance, punctuality, and clear communication with customers.
• Report commercial opportunities and relevant technical feedback to internal departments.
• Accurately record all activities and times in the CRM system.
• Collaborate with fellow technicians on complex installations or projects.
• Contribute to skill development through continuous learning and knowledge sharing.

Requirements

• Experience in maintenance, installation, or technical assistance.
• Practical, hands-on knowledge of mechanics, electricity, pneumatics, and automation in an industrial environment.
• Strong communication skills and customer orientation.
• Fluent English required; Italian and Spanish preferred.
• Strong troubleshooting skills across both mechanical and electrical systems required.
• Must be able to independently move and/or lift heavy machine parts manually (up to 70lb).
• Must be capable of operating powerful equipment, such as forklifts and cranes, to maneuver and lift machine parts for installation.
• Willingness and availability to work nights and weekends for emergency situations, as well as the availability to rotate on call for after hour service.
• Must be able to stand and work on ladder or scissors lift and to crawl in tight spaces to perform installation and repair.
• Must be willing and able to travel (up to 70% of time - annual average) by air or automobile to customer site and must possess and maintain a valid US driver's license in good standing.

Benefits

• Health Insurance
• Dental
• Vision
• PTO
• 401k

Additional Information

• This is a home-based field service position supporting customers throughout an assigned region.
• Current priority hiring regions include Northern California, the Pacific Northwest, the Great Lakes, and New England.
• Candidates located in other areas of the United States are also encouraged to apply.
• Candidates should reside near a major airport and be comfortable with frequent travel.