Setpoint Integrated Solutions, Inc.

Overview

A Field Service Technician – MOV II will be skilled in operating electric actuator valves, responsible for their installation, servicing, testing, repair, maintenance, removal, inspection, and replacement.

Responsibilities

• Perform all additional job responsibilities of a MOV Technician I.
• Locate, use, and comprehend manufacturer installation and operation manuals.
• Perform inspections to identify necessary corrective actions as authorized.
• Assemble, test, and troubleshoot actuators and other equipment per applicable codes and standards.
• Install accessories as necessary.
• Perform calibration of equipment in accordance with internal quality procedures.
• Support Field Service Technician - MOV I employees through mentoring and on-the-job training.
• May act in a leadership role for assigned jobs.
• Demonstrate sound judgment with the ability to make decisions and corrections when problems are identified.
• Ensure all products repaired/assembled meet quality standards.
• Perform functional tests as required.
• Collect data and documents and prepare detailed reports for customer review.
• Assume responsibility and handle multiple tasks under potentially stressful and hazardous conditions.
• Adhere to all policies and procedures.
• Practice safe work habits to ensure an injury-free environment.
• Use physical force to lift, push, pull, and hold equipment and tools.
• Climb and work at various heights in different positions.
• React to visual, aural, and other signals, including alarms and instructions.
• Be available to work overtime based on seasonal customer demands.
• Operate a motor vehicle as required.
• Attend job and safety training as necessary.
• Perform any job duties assigned by supervisor or manager.

Requirements

• HS Education or GED Equivalent a plus.
• 2 - 5 years of industry experience.
• Minimum of 1 to 3 years of electric actuator experience.
• Successful completion of all applicable Quality Standardization Procedures.
• Completed QC assessment.
• Working knowledge and proficiency of leading manufacturer electric actuator lines.
• Basic OSHA and TWIC card (TWIC, only if required).
• Ability to manage multiple tasks within a fast-paced environment.
• Ability to manage people.
• Ability to effectively communicate with all levels of management, customers, and other employees.
• Ability to prepare detailed reports and correspondence that are clear and intelligible.
• Demonstrated 'can do' attitude and excellent customer service skills.
• Customer driven/focused.
• Team oriented and willing to lead others.
• High energy, detail oriented.
• Ability to read and interpret documents such as master schedule, safety rules, operating instructions, drawings/prints, and procedure manuals.
• Sound judgment with the ability to make decisions and corrections when problems are detected.
• Ability to work independently and/or in team assignments.
• Strong safety record and knowledge of safety rules and practices.
• Ability and willingness to work overtime as needed to support customer requirements and seasonal business volume.
• Strong history of dependability and reliability.

Additional Information

• Works mostly autonomously with little supervision.
• Must be able to travel and have a clear driving record in accordance with company driving guidelines.
• Clear background check and drug/alcohol screening.
• Willing and able to lift and work with personal protective equipment.