Job Description

Overview

The Field Service Engineer provides advanced service and consultation for water treatment applications, performing troubleshooting and optimization while ensuring high-quality standards. This role is crucial for delivering value to customers, fostering satisfaction, and securing long-term loyalty.

Responsibilities

  • Provide in-depth advice on customer applications for optimal performance results
  • Perform consultative support for new installations and equipment calibrations
  • Service mechanical installations and ensure performance and reliability of connected systems
  • Maintain and develop relationships with customers and key stakeholders
  • Deliver customer technical training as required
  • Identify new business opportunities and transfer sales leads to sales teams
  • Provide comprehensive customer service reports according to RMC policies
  • Maintain all Company-owned equipment
  • Complete all administrative requirements including training courses
  • Manage inventory and supplies required at customer sites
  • Deliver upon service KPIs including safety, productivity, and customer satisfaction
  • Secure conditions for safe operations according to policies and procedures
  • Perform similar or related duties as needed

Requirements

  • Bachelor’s degree in chemistry, engineering, or related field preferred
  • Valid driver’s license
  • Minimum of 5 years of water treatment and/or related industry experience required
  • Expert level knowledge of water treatment fundamentals, practices, and terminology
  • Excellent presentation, verbal, and written communication skills
  • Deep knowledge base in cooling, boiler, wastewater, and food sanitation
  • Proficient in the use of monitoring and diagnostic tools
  • Able to build professional customer presentations using MS Office tools
  • Experience with CRM software

Additional Information

  • Sit or stand for extended periods of time
  • Capability to move up to 60 lbs. by hand and 300 lbs. with a hand truck
  • Ability to climb stairs and ladders
  • Visual acuity necessary to utilize computers and electronic devices
  • Extra hours and some travel may be required

How this job compares in Houston, TX

Pay in context

This employer didn't publish a rate. For reference, welding jobs in Houston, TX currently run a median of $32/hr in our index, with the middle half of them falling between $23–$41/hr across 93 postings with published pay. That median is a reasonable floor to anchor on when a recruiter asks what you're looking for.

The local market in Houston, TX

We're tracking 344 other active welding openings in Houston, TX right now, from 194 different employers. 138 of them were added in the last week. Across Texas as a whole we're tracking 1,245 other active welding openings from 548 employers. A metro this active generally means you have real leverage — employers here are competing for the same welders. Browse every welding job in Houston, or widen the search to Texas.

The most active employers in Texas at the moment, by number of open welding reqs, are Austin Industries (39), Zachry Group (30), and Welding Shop in Houston, TX (22). Volume like that usually means either a genuine expansion or a staffing agency working several client sites — worth knowing which before you apply.

Within Texas, the best-paying metros we track by median hourly rate are Old Sixth Ward at $40/hr, Arlington at $39/hr, and Dallas at $36/hr. If you can relocate or commute, that spread is worth factoring in.

Similar openings near Houston, TX

Pay figures are medians computed from live postings in the Welding Pros index, not from survey data, and they move as employers post. Field Service Engineer figures were last recalculated when this page was built.