Johnson Controls

Overview

Johnson Controls is a global leader in thermal management and energy efficiency, helping customers enhance productivity and reduce carbon emissions. The Sprinkler Fitter role involves servicing and repairing sprinkler systems across various applications.

Responsibilities

• Receive service calls and assess equipment/system malfunctions.
• Contact customer representatives to ascertain equipment/system problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• Follow troubleshooting procedures and refer to technical manuals to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, and operational product manuals.
• Exhibit effective customer service skills by communicating with district staff and customers.
• Electronically complete Service Acknowledgements and obtain customer signatures.
• Perform other duties as assigned.

Requirements

• 3+ years of documented experience in Fire Sprinkler/Suppression industry.
• RME - I License.
• Experience in reading and interpreting blueprints and operational/product manuals.
• Must be willing to travel.
• Ability to follow verbal and written instructions.
• Capable of performing physical labor including carrying equipment up to 50-70 lbs.
• Able to work in unusual positions such as climbing ladders and working in crawl spaces.
• Ability to work flexible hours including weekends.
• Demonstrate a high level of customer service.
• Maintain truck inventory for timely customer response.
• Ability to adhere to safety guidelines and procedures.
• Strong organizational skills and a positive attitude.
• Possess a valid driver’s license and meet company driving record requirements.
• Retain any licenses required by National, State, and Local codes.