Tiffany & Co.

Overview

The Tiffany Service Center Jeweler is responsible for performing repairs and alterations on both new and client-owned jewelry, utilizing various precious metals and specialty materials. The role requires a deep knowledge of jewelry materials and techniques, while ensuring safety and quality standards are met.

Responsibilities

• Perform repairs and alterations on all assigned orders according to Tiffany & Co. standards.
• Complete all craft work according to Tiffany quality and design standards.
• Inspect all assigned orders for additional defects and note, repair or escalate as appropriate.
• Maintain assigned orders in an organized fashion ensuring that due dates are adhered to.
• Request any needed parts, consumable material, tools or supplies according to established procedures.
• Develop a working knowledge of Tiffany & Co. products and proactively seek new skills.
• Provide assistance throughout the service center and participate in special projects.
• Comply with all health and safety requirements and maintain a safe workstation.

Requirements

• High school diploma or equivalent.
• Minimum 2 years' of experience.
• Soldering experience.
• Laser welding experience.
• Diamond setting experience.
• Flexible work schedule and ability to work overtime as needed.
• Strong attention to detail.
• Customer service orientation.
• Fluent English language skills - Reading, Writing, Verbal.
• Ability to shift tasks quickly to meet daily business needs.
• Strong initiative and ability to work without constant direction.
• Excellent organizational abilities to manage and prioritize multiple tasks.
• Demonstrated ability to identify and provide resolution for areas of improvement.
• Ability to inspire trust, fairness, integrity, and professionalism.
• Ability to work with cross functional teams.
• Detail oriented ability to communicate effectively with different levels of management.
• Ability to prioritize and work in a highly dynamic, fast paced and team-oriented environment.

Benefits

• Health Insurance
• Dental
• Vision
• 401k
• PTO