Rivian

Overview

Rivian is seeking a hands-on Field Service Technician to support vehicle repairs, requiring a collaborative individual who can work in a dynamic environment. This role may involve remote work and travel to various locations for vehicle support as needed.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers or in the field.
• Identify and explain the Rivian product line, EV framework, tools, and accessories.
• Utilize technical resources to follow Rivian repair procedures efficiently.
• Conduct road tests to ensure the quality of repairs.
• Manage parts operations, including ordering, receiving, shipping, and inventory.
• Identify areas of improvement and provide feedback to senior technicians or leadership.
• Support service campaigns and containment initiatives.
• Document all work and technical notes for internal and external use.
• Work collaboratively with a team and maintain high-quality work with minimal supervision.
• Communicate professionally in customer-facing situations.
• Stay current with technical skills and complete required training.

Requirements

• High School Diploma, GED, or recognized high school equivalency credential required.
• Proficient in using hand tools and power tools.
• Must be at least 21 years old.
• Must possess a valid driver’s license and maintain a clean driving record.
• Ability to drive a non-commercial truck and trailer is preferred.
• Must be available for a 40-hour work week, including weekends and holidays.
• Proficient with laptops or computers in Windows or Mac environments.
• Strong organizational skills and attention to detail.
• Ability to perform physical tasks such as lifting up to 50 lbs.
• Ability to read and speak fluent English.

Benefits

• 401k
• Health Insurance
• Dental
• Vision
• PTO

Additional Information

• This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers.