EAM-Mosca (Canada) Ltd.

Overview

EAM-Mosca Corp., a leader in end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Field Service Technician for the West Atlanta, GA region. The role involves providing on-site and remote support for strapping solutions and ensuring customer satisfaction through reliable service.

Responsibilities

• Install and commission equipment to ensure reliability and high customer satisfaction.
• Perform preventative maintenance, predictive maintenance, and emergency repairs on EAM equipment.
• Troubleshoot mechanical and electrical systems using systematic thinking and test equipment.
• Work closely with Mosca Engineering to provide high-level customer service.
• Generate service reports detailing work performed, parts used, and follow-up actions.
• Communicate daily with area service managers to develop schedules and travel itineraries.
• Work with urgency while remaining calm under pressure to ensure customer service.

Requirements

• Minimum 3 years of field or plant equipment maintenance experience.
• High school diploma required; associates degree preferred.
• Solid mechanical and electrical background.
• Basic experience with control systems using Allen Bradley, Siemens, and B&R PLCs.
• Electromechanical experience with conveyance systems.
• Ability to use a multimeter and read electrical schematics.
• Ability to communicate clearly and professionally in written and verbal forms.
• Spanish language skills preferred.
• Corrugated industry experience is a plus.
• Valid driver's license required.

Benefits

• Health Insurance
• Dental
• Vision
• 401k
• PTO

Additional Information

• Position requires extensive travel within the U.S. Monday through Friday (80%).
• In-house training with continuous on-the-job field training.